Question: Use ARENA to develop a single server simulation model where customers arrive with Lambda = 12 Customer/hr to a service station of Mu = 15

Use ARENA to develop a single server simulation model where customers arrive with Lambda = 12 Customer/hr to a service station of Mu = 15 Customer/hr. Both arrival and service times are exponential.

Procedure: - Develop the ARENA model of the single-server system. (show the details of each element and insert the model picture here)

- Run the model for 40 hours (one week) of operation and obtain results report. Study and understand all the elements of the simulation report. Include the report of simulation results in the appendix.

- Use the simulation results to estimate the defined five performance measures. Report Averages of the five performance measures.

- Use the queuing formulas to calculate the defined five performance measures.

- Compare formula results to simulation results and explain differences (Use a table to compare results).

- What can you do to obtain simulation results that are closer to formula values? Show improved results.

- Sketch resource utilization with run time, what do you conclude?

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1 Develop the ARENA Model Steps 1 Open ARENA and create a new model 2 Define the entities Entity Type Customers 3 Create the process flow Create Module Set the arrival rate Lambda 12 customershour usi... View full answer

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