Use either a document (Google Doc, Word, Pages) or presentation deck (Google Slides, PowerPoint, Keynote) to do this. 5 pages written or 8 slides is about right. Imagine you run a shared com putingetwork facility. Some customers merely rent space here and come on premises to do their own server installs/changes/ removals. Others have your staff do these things on their customer-owned equipment. Still others have you make all the decisions about equipment and configuration. What potential tort situations could you find yourself in, and what should you do to provide the necessary duty and standard of care