Question: Use manual computations, Excel, TORA, or some other software or hand computations to solve the following 3 problems and submit output are due as stated
Use manual computations, Excel, TORA, or some other software or hand computations to solve the
following problems and submit output are due as stated in the notes and syllabus.
Customers arrive at Thrift Bank according to a Poisson distribution, with a mean of customers per hour.
Transactions per customer last about minutes and are exponentially distributed. The bank wants to use a
singleline multipleteller operation, similar to the ones used in airports and post offices. The manager is
conscious of the fact that customers may switch to other banks if they perceive that their wait in line is
"excessive". For this reason, the manager wants to limit the average waiting time in the queue to no more than
seconds. How many tellers should the bank provide?
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