Question: USE THE Case Study below to answer the following questions The automobile plant of DaimlerChrysler in Germany, has 1 3 , 0 0 0 employees
USE THE Case Study below to answer the following questions
The automobile plant of DaimlerChrysler in Germany, has employees and produces more than cars
per day. Each day, rail cars and trucks transport parts, components and materials to the factory, which
occupies an area of about million square meters. This plant uses a justintime delivery system: all the parts
and components must be delivered to the plants various assembly stations just at the moment when they are
needed. Nearly year ago, Daimler management realized that the intraplant transport capacity was not utilized
efficiently because there was no way to manage plant deliveries effectively. Once arriving at the plant, drivers
moved their trucks to their leading points not knowing if they would arrive there in the right order or if the
loading would be free. The trucks were not always able to deliver the required material during the agreed
timeframe. Material on the trucks might arrive too soon, or urgently needed material might not be available
because the truck was waiting in line. Daimler needed a better way to make decisions about organizing its in
plant deliveries. The company decided to use the Transportation Efficiency Support System TESYS to solve
this problem. TESYS is a decisionsupport and optimization software system which synchronizes deliveries
with the capacities of loading points within the area of a plant and with the current needs of production. When
a delivery arrives at the Daimlers plan, requests for unloading are submitted to the plant control board using
either an automated order reception model or the telephone. The system optimizes the assignment, showing the
shortest and quickest routes. New delivery instructions are transmitted to the appropriate driver using two way
radio.
Required:
a Explain the role played by the Daimlers TESYS in decision making and transaction processing? marks
b Distinguish between Management Information System MIS and Decision Support System DSS such as
the one used by DaimlerChrysler. marks
c Information systems IS have always been regarded as enablers for organizational transformation in ways that
information systems help in jobs automation, information processing and provide useful input for decision
making. Discuss this statement in reference to decision making process in an organization such as Daimlers
marks
d What is active participation of senior management in design of information systems important for Daimler?
marks
e Elaborate why the Daimler can secure their information system from internal and external attacksthreats
marks
f What kind of strategies would Daimlers put in place to gain a competitive advantage over its competitor
maks
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