Use the following description to create a Business Process Modeling Notation (BPMN)

activity diagram of Noras process. You may draw it by hand, use Visio or similar general purpose

software, or use some free BPM software (available online).

Nora accesses the Amazon.com website to purchase a favorite musicians latest album. She searches for

the musicians name. Amazon displays the results of the search, and she selects the correct entry. She

samples the music and then decides whether to purchase the album. If she decides to purchase the

album, then she must decide whether to purchase a physical CD or just download the MP3 files.

If she decides to purchase the CD, she clicks on the buy now button. Since she is an Amazon Prime

member, she automatically receives free 2-day delivery and the item is charged to her credit card. She

then waits 2 days for the delivery of the CD. When it arrives, she can enjoy the music.

If she decides to purchase the MP3, she selects that option and again clicks on the buy now button. She

is charged for the item and taken to a page to download her music. She downloads the album, and then

she can enjoy her music.