use the following information: The process flow below shows three steps involved in admitting patients into a specialty clinic. Step 3 that has two people assigned while Step 1 and Step 2 has a single person assigned. The numbers in parentheses indicate the minutes it takes that activity to process a customer.

a. What is the capacity for the entire process?

b. What is the average throughput time for the entire process?

c. If 8 patients walk into the clinic every hour, a waiting line will be formed before:

S1 (5 min) 1 person S2 (6 min) 1 person S3 (10 min) 2 persons