Use the following SERVQUAL results data table to answer the question. The scale ranges from 1-7, with 7 representing the highest quality of service. Perception Expectation Averages Averages Tangibles 5.8 6.1 Reliability 2.7 6.3 Responsiveness 2.4 5.5 Assurance 3.1 5.2 Empathy 5.2 5.8 Assuming this data table describes service at a local nail salon, what would you infer? The salon is clean and attractive, but the workers are not skilled. clean and attractive, but the workers themselves are ill-kempt. not clean and attractive, but the workers are kind and perform good service. not clean and attractive, and the workers are unskilled and slow at service