Use the information given below to answer the questions that follow. At a management retreat, people are talking about the leadership theories they prefer. Ralph says that his favorite leadership perspective is the one that assumes that leaders are born, not made. Anna, on the other hand, has found that her most effective style of leadership is to capitalize on the fact that she arouses a sense of excitement in her employees, who genuinely like and admire her and want to follow her lead. Robin says that his favorite theory recognizes the fact that the style of leadership to be used depends on the state of affairs. He explains that the theory he favors suggests looking before one leads.

Anna prefers the $\_\_\_\_\_$ approach to leadership.