Use the information noted from front line operators at a ski hill to write a problem statement for a project to shorten the length of time it takes to get from the bottom of the hill to the top of the hill via a chairlift.

- Every time Ken operates the chairlift, it's a nightmare. He doesn't know how to use the thing. He'll press the wrong button and shut the whole thing down. It takes a lifetime to get started up again. Then there's the skiiers. They don't follow the directions. They'll get their skis all crossed up and fall on their face after mounting the chairlift. We have to stop the chair for this too. Everyone is frustrated and I feel like quitting my job and moving to BC over this. My boss doesn't even care about this problem. He sits in his office all day and has no idea that the chairlift ride is taking forever because we have to pause it so often.

Question 2 - SIPOC

Consider an ice cream creamery (a factory that creates ice cream from raw ingredients. Identify the Suppliers, Inputs, Process, Outputs, and Customers for this type of operation. List two suppliers, inputs, outputs and customers.