Question: Use the Project Plan Template and the business needs identified in your Week 3 Balanced Scorecard to: Develop the project objectives. Explain what operational steps

Use the Project Plan Template and the business needs identified in your Week 3 Balanced Scorecard to:

  1. Develop the project objectives.
  2. Explain what operational steps will be taken to achieve your stated objectives.
  3. Identify the responsible person(s) for eachoperational step.
  4. Outline a timeline for each operational step.
  5. Justify the choices you made in your project plan.

The company chosen is Amazon. This is what I have below.

Project Title: Reduce Customer Complaint Resolution Time

[List project objective]

Operational Step Responsible Person Timeline

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