Use the report template provided below to document and give examples of how to have embedded the principles of recovery in a community services workplace. Base examples on the experiences you have had whilst working with at least three different clients.

Recovery oriented practice report
Principles of recovery	Description of work practice that shows how each item has been achieved
You develop relationships with clients allowing enough time to develop rapport and find out about them beyond their illness.
You focus on a client's strengths rather than deficits.
You work with a client to strive towards their goals for living a meaningful life and this is recorded in their support and recovery plans.
You respect a client's decision to involve family and carers and acknowledge and respect family and carer participation and input.
You maximise opportunities for the development of clients' self-direction and self-responsibility.
You support and encourage positive risk taking.
You work in partnership with the client and ensure that they are at the centre of the planning process when developing support/recovery plans and advance directives.
You are aware of and responsive to diversity - i.e. gender, age, culture, ethnicity, language, sexual preference and religious beliefs / spirituality.
You ensure that interpreters are made available to clients and family and/or carers where required.
You are trauma informed and incorporate these principles in service planning and delivery.
You communicate clearly, in a language that each client can understand (without using industry and/or clinical jargon).
You provide the client, their family and carers with their rights and responsibilities in a written format and verbally explain them to every client and carer that comes in contact with the service.
You reflect with clients on times where they have been unwell and what steps have helped in their experience each time.
You provide information and support to clients in connecting with activities in the community that support their participation, social interactivity and recovery, including peer networks and support groups.
You are aware of a client's physical health and are able to provide referrals to appropriate health care professionals.
In working with clients you demonstrate attributes including compassion, empathy, respect, commitment, being non-judgemental, transparent and encouraging.
You are hopeful about recovery for all people who have a mental illness.
You see relapse as an opportunity for clients to review what helps/hinders their recovery and develop resilience.
You are aware of your own mental health and are aware of self-help strategies and ways to seek support.
You maintain a person's privacy and confidentiality.
You consider the whole context of a client and support the client to develop and enhance links in their community (- i.e. social networks, peer support groups, education/training, employment, community and rehabilitation services, physical activities, a person's hobbies).
You are aware of potential barriers to a client's recovery and are aware of and practice ways to reduce the impact of these barriers.
You are aware of stigma and discrimination towards clients and the impact that this can have on their lives.
You do not judge or stigmatise a client and model to others how to respectfully interact with people experiencing mental illness.
You use respectful language at all times when talking about a client/clients who has/have a mental illness.
You provide information in an accessible format to clients and their support network - i.e. family and/or carers (with consent) so that they can make choices about their support and care.
You understand your role in supporting a client's recovery rather than doing recovery for them.
You have relationships with other organisations that support continuity of care.
You provide information to clients and their family and/or carers (as appropriate) to ensure that they have an awareness and understanding of recovery and recovery-oriented practice.
You have a sound understanding of the history of recovery and recovery-based practice.
You have sound knowledge of client participation. This includes how it is achieved in the context of the organisation at both the individual and organisational level.
You have sound knowledge of social inclusion and understand its importance.
You have sound knowledge of external supports and services available to clients and carers.
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