Use the table below to develop a performance plan for the following cases. a. A complaint was lodged by a few customers about a sales representative due to lack of professional attitude and poor communication skills. You are required to provide 2 suggestions. Rea sons Goals Actions Assessment Criteria Complaints about a sales representative due to lack of professional attitude and poor communication skills b. According to the recent analysis, the social media marketing team did not achieve the targeted goals, and the number of visitors and subscribers have been reduced. You are required to provide 2 suggestions. Reasons Goals Actions Assessment Criteria Poor performance from the social media marketing team