Question: User Analysis for your projects 1. 2. 3. Are users trained professionals, technician, clerical, or manufacturing workers? What level of formal education does the average

User Analysis for your projects 1. 2. 3. Are users trained

User Analysis for your projects 1. 2. 3. Are users trained professionals, technician, clerical, or manufacturing workers? What level of formal education does the average user have? Are the users capable of learning from written materials or have they expressed a desire for classroom training? Are the users expert typists or keyboard phobic? 4. 5. What is the age range of the user communit

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6. To maintain power, you should not compromise, even when an issue is of minor importance to you.

4. The simplest and best long-term strategy for getting others to do what you want is to let them know that you are the boss.