Question: User Raise request to ITSM Send confirmation ITSM Create Incident Assign Incident No in ITSM to team Yes Close Request Is assigned correctly? Yes- Resolve

 User Raise request to ITSM Send confirmation ITSM Create Incident Assign

User Raise request to ITSM Send confirmation ITSM Create Incident Assign Incident No in ITSM to team Yes Close Request Is assigned correctly? Yes- Resolve the revest Advice User

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