Question: Users report that the network is down. As a help desk technician, you investigate and determine that a specific router is configured so that a

Users report that the network is down. As a help desk technician, you investigate and determine that a specific router is configured so that a routing loop exists.

What should you do next?

answer

Create an action plan.

Determine if escalation is needed.

Fix the problem.

Document the problem.

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