Question: usiness Analytics: Value For company X , the conversion rate of free users into paid users has been quite low in the last quarter. The

usiness Analytics: Value

For company X

,

the conversion rate of free users into paid users has been quite low in the last quarter.

The analytics team has collected data to address this problem and derived some insights. Based on your understanding of value versus benefits, which of the following insights can be considered valuable?

[

Note: More than one option can be correct.

]

1 .

The users have been engaging the most with the

Leaderboard

feature on the app

2 .

The number of leads acquired by the sales team has been quite low

3 .

The CSAT scores by free users are quite low

4 .

A lack of proper customer support has been the most frequent complaint

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