Using an airline example for competitive priorities, the process capability of handling service needs of all market segments and promotional programs would De top quality.

variety.

delivery speed.

consistent quality.

Clear my selection

$1$ point

For a large, national restaurant chain $($e$.$g$.,$ Outback Steakhouse$)$ customers tend to expect the same service, ambience, menu, taste of food, dining experi particular location they visit. This most closely relates to which of the following competitive priorities?

on$-$time delivery.

delivery speed.

top quality $($i$.$e$.,$ performance quality$)$

consistent quality $($i$.$e$.,$ conformance quality$)$