Question: Using common random numbers, the following results were obtained for 4 replications of call center design systems: (see attached) Average response time (minutes) for Replication

Using common random numbers, the following results were obtained for 4 replications of call center design systems:

(see attached)

Average response time (minutes) for Replication Design 1 Design 2 Design 3 Design 4 33.71 26.21 57.73 60.90 2 26.36 32.12 52.58 57.89 3 25.78 24.42 63.48 58.16 4 37.16 43.95 70.61 71.51 Y .i 30.75 31.68 61.10 62.12 5.59 8.82 7.75 6.41

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