using delamere vineyard as a case study

1. Describe what Delamere customers "expect" and "express" and brainstorm a list of potential "excite" items (refer to Sympli Works Module 4 for additional help). 2. Develop a process map for the Delamere wine making process. (The exhibits and slides provide enough detail to base your process map). Using the DOWNTIME model, brainstorm where the waste (or non-value added) taking place in Delamere's winemaking process today. Identify where the waste occurs relative to the process map you have developed. (To help you organize your thoughts, I have provided an example template below for how I like to try and find waste in a set of process steps). 1. Label DOWNTIME perpendicular to 2. Wour process steps. Walk through the process thinking of each type of waste: Ex. Where are there examples of defects, or rework, happening in step 1. step 2 step 3 and so on Then move on to overproduction in each step. 1. Describe what Delamere customers "expect" and "express" and brainstorm a list of potential "excite" items (refer to Sympli Works Module 4 for additional help). 2. Develop a process map for the Delamere wine making process. (The exhibits and slides provide enough detail to base your process map). Using the DOWNTIME model, brainstorm where the waste (or non-value added) taking place in Delamere's winemaking process today. Identify where the waste occurs relative to the process map you have developed. (To help you organize your thoughts, I have provided an example template below for how I like to try and find waste in a set of process steps). 1. Label DOWNTIME perpendicular to 2. Wour process steps. Walk through the process thinking of each type of waste: Ex. Where are there examples of defects, or rework, happening in step 1. step 2 step 3 and so on Then move on to overproduction in each step