Using Emotional Intelligence to Show You Care Managers need to be prepared to handle employee situations with empathy and emotional intelligence (EQ). The goal of this activity is to demonstrate sincere interest in others and show your emotional intelligence in challenging situations. Wang-Li, an engineer at Cog Engineering, just learned that he must fly back home to China for a family emergency. How do his managers react to his telling them about the situation? How would you? Click the button to watch the video. Then, answer the questions that follow. Assume that as Wang-Li shares the details of his family situation, Luke thinks, I'm so sad to hear about Wang-Li's situation. It nakes me think about how much I miss my Dad. I will make sure to show Wang-Li how concerned I am for him and his family. I vill also try to inspire gratitude for our families and instill confidence in Wang-Li's ability to support his family." Which elemento EQ is most displayed in this case? Multiple Choice self-awareness O relationship management relationship management O self-management X empathy emotional hijacking