Question: Using Kaplan and Norton's Balanced Scorecard (four key areas), identify what might be the challenges for each area. For each challenge identified, what might be

Using Kaplan and Norton's Balanced Scorecard (four key areas), identify what might be the challenges for each area. For each challenge identified, what might be the mitigation?

-Using the TAM or UTAUT model identify the challenges the company might encounter with staff and digital transformation.

the company is family-owned small-sized accounting and financial consulting service business with references

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