Using the chart on the above as a guide, do some research on a technology / software as a service / software / hardware that you'd like to recommend to an organization or industry

1. Tell us about the software/hardware/Software as a Service or technology chose, and for what industry or company

2. Tell us about at least 3-5 features and benefits of it

3. Talk about 3-4 challenges of implementing it or downsides

4. Have a slide about competitors and what makes your option better

5. Talk about costs and timeline for implementing

6. Conclusion

please detailed answer

Benefits Creates new industries and job opportunities Restructures old and less productive industries Integrates supply and value chain players Increases marketplace competitiveness and maintains the survival of the firm Provides the capability to focus on smaller target market segments through mass customization Improves/increases productivity, quality, customer satisfaction, speed, safety, and flexibility/customization, does more with less Lowers cost Raises world's standard of living Challenges Higher employee skill levels required, such as information technology and service management skills Integration of old (legacy) and new technology and systems Job shift and displacement Less opportunity for employee creativity and empowerment Protecting the employees and customer's privacy and security Fewer human service providers, resulting in customer ownership not being assigned, nonhuman service encounters, and inability of the customer to change decisions and return goods easily Information overload Global outsourcing and impact on domestic job opportunities Enforcement of regulations and laws to support sustainability goals Monitors the environment and health of the planet