Question: Using the content from Module 4 ( Ch . 9 - 1 0 ) explain to your classmates what measures you would take if you

Using the content from Module

4 (

. 9 - 10)

explain to your classmates what measures you would take if you were the manager of a fast

-

food restaurant with poor morale resulting partly from the negative energy of a new hire, Cathy. Chatty Cathy has created tension among the existing employees and based on your observation you need to take action to improve the work place.

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