Question: Using the information you learned in chapter one, read the case 1.1 Entertainment on a Cruise Ship below, and then answer these questions: Case file:

Using the information you learned in chapter one, read the case 1.1 Entertainment on a Cruise Ship below, and then answer these questions:

Case file: Case 1 Entertainment on a cruise ship-1.docx

Download Case file: Case 1 Entertainment on a cruise ship-1.docx

  1. If you were in charge of entertainment on this ship, how would you describe the problem with entertainment: Is it a problem with deadbeat passengers, low-quality entertainment, or a mismatch between the entertainment offered and the entertainment desired?
  2. How might you try to solve the problem?
  3. What constraints might you have to work within?
  4. Would you keep a strict schedule such as the one followed by this cruise director, or would you play it more by ear?
  5. Would you gather data to help solve the problem? What data would you gather?
  6. How much would financial considerations dictate your decisions? Would they be long-term or short-term considerations?

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