Using the material in this chapter and other reference material if necessary, develop a set of answers to the 10 questions that Ann presented to the team. 2. Suppose that Ann asked you to create an outline for her two-hour demo session. You can use Microsoft Project if it is available to you, or you can download a free demo ver- sion from the Microsoft Web site. In your outline, try to mention the basic information that a user would need to get started with a simple project. 3. Visit the Web site for Open Workbench and write a description of the product. Try to include as many features as possible, and list the pros and cons of the program. Determine whether the program can exchange information with Microsoft Project, and whether any special techniques are necessary to accomplish the transfer. 4. Microsoft has launched MPUG, which stands for Microsoft Project User Group. MPUGs stated mission is to deliver Microsoft Office Project content, resources, oppor- tunities, and community networking worldwide. Explore the site at mpug.com and note the various levels of membership. Should SWL encourage IT staff members to join this group?