Using the questions below as a guide, prepare a proposal submission to present to the company outlining how you can alleviate a large portion of their issues by implementing a training program solution and consulting management to create and develop a PMO office. Your company is a consulting firm with 5 years of experience coaching and consulting a wide range of businesses and organizations in the design, development and implementation of staff education and training management and onboarding as well as PMI approved Project Management Office implementation using PMIs project management standards. Using the case study below as the situation, prepare an RFP submission by providing the information required for the 8 sections, with the case study information. Global Green Books Publishing has put out an RFP request to several companies like yours, however, only one firm will be chosen to complete the work. Make sure to outline your understanding of their problems, needs and what you think could be a solution could be. Ensure you assign appropriate roles to each person using the characters in this case study and your team to complete work they are capable of as well as the people from your company to manage this work accordingly. Complete a high level cost estimate with itemized items as outlined, use your estimating skills, assumptions and creativity in order to fill this RFP submission and bid to win this work. ***NOTE*** Keep this submission short and direct. This is small project and will require less effort to put together as it is a small job. You do not want the RFP submission to take more time to put together than the whole project to complete. PART 1 25 marks - Consider and write your answers from the perspective of and as if you and your team are the BUYER for the first part of this assignment. The BUYER in this case will be Global Green Books Publishing As the BUYER: Write the Statement of Work based on what you read in the case study: REMEMBER, the Statement of Work in an RFP defines: 1. Project's goals 2. Deliverables 3. Performance criteria not selection criteria but performance measurement and management for the project Make sure these three sections are clear in order to communicate the need to the POTENTIAL Vendors 4. Discuss and write three (3) selection criteria you and your team will use in order to compare the submissions using the template provided. This template will then be used to complete the systematic review of all submission and will help your team select the successful Vendor in your RFP process. Use the lecture material to support you in creating this. a. Example: Technical Abilities = 55%, Past Performance = 45%, Quality and Cost = 5% b. Include the ratings for each category as seen in the template. i. RATINGS within each category for this assignment should be either 0 does not meet criteria, 1 meets some criteria and 3 meets all criteria for each category

Final Test Case Study 75 marks - Submit to the appropriate dropbox due before Dec 12 at 11:59 pm

Final Test Case Study 75 marks - Submit to the appropriate dropbox due before Dec 12 at 11:59 pm PART 2 50 marks - RFP SUBMISSION questions and categories from the POTENTIAL Vendor/Seller (your company with your team) side submitting an RFP or Bid to complete the work needed by the BUYER (Global Green Books Publishing). 1. Prepare an Overview/Introduction of your company and what your company does as an introduction, highlight some of companys key abilities use your imagination and make assumptions where necessary use the presentation on what to expect as an RFP to help guide you in writing this. 2. Understanding of the Problem - Provide a narrative that describes your knowledge and understanding of the issue(s) described in the case study, as well as a description of your ability to achieve the objectives of this proposed work. 3. Project Goals and Scope Your Understanding and Approach - Explain in point form what you believe the scope and goals of this solution should be using the information found in the case study provided. 4. Technical Approach - Provide a narrative that describes your approach or methodology to achieve the objective(s) and deliverables. This narrative should include the quality, comprehensiveness, and feasibility of methods and plans proposed to accomplish the required tasks. 5. Relevant Experience/Capabilities - Provide a narrative that describes your relevant experiences and capabilities related to the objective(s) described in the RFP. Highlight your previous experience offering similar services or capabilities. 6. Cost Estimate - Provide a detailed and itemized list that includes labour rates and hours expected for your employees and yourself as well as any other direct costs you think will be required for this work. Create a chart to organize this information 7. Timeline, Key Tasks, and Deliverables Outline the schedule and a proposed timeline, in a chart format, include key tasks, deliverables and resources assigned for your proposed project including your company resources and the people who are in the case study as resources. Ensure a complete and clear timeline is submitted that matches the proposed technical approach and tasks. 8. Team and Roles Outline the role of each person or group, named in the case study as well as the team members needed from your company, including yourself, to complete the work needed to be done.

Final Test Case Study 75 marks - Submit to the appropriate dropbox due before Dec 12 at 11:59 pm CASE STUDY: Global Green Books Publishing is continuing to grow. They now have three large customers two in traditional print-based work and the third is a local college. They produce customized eBooks for this local college. This newest line of work is growing, as other customers hear of their work, and the account managers are speaking with several other colleges and professional associations about taking on additional projects in electronic publishing. As they have grown, they have had to start implementing some project management concepts to plan and manage their work. The founders hired Samantha as a project associate or project manager on a full-time basis to help them introduce project management practices and help them tide over the crisis they were experiencing with rapid growth. Within the first three months in her new role as PM, she introduced formal project management processes, created a PM manual and trained the employees to get the work done well. Within a year, the company was delivering projects on schedule, the quality processes workedand customers were happy with the products! This success was leading to possible new work and greater opportunities to bring on new customers. As the growth continued, Samantha was now feeling the pressure. She was only one person. And there was so much more to still do. Using her project management skills, she had implemented more formal project management processes, created a PM manual and trained the employees to get the work done well. One area where she especially felt stretched thin was in supporting the supervisors. As the eBook business grew, there were more and more demands on the supervisors. Many were great print technicians who had caught the eye of the founders for their attitudes and customer service ethic. But today, they were being called on to do more complex tasks than merely running a highly automated print copier. Supervisors are interacting with customers, as well as with internal account managers and customer service representatives. They are managing employees with a diverse set of skills, backgrounds, and motivations. It is increasingly hard for them to ask employees to take on hard challenges when they themselves do not have those skills and have not done the eBook publishing that the business is increasingly moving to. Many of the supervisors have had a bit of project management mentoring from Samantha, but still know that they have to be both leaders and managers. As project teams come together to work on eBooks, there are challenges. Some of the challenges have to do with knowing the status of the work, as part-time employees come in and hand a piece of a project off to another worker. Some deal managing conflicts as they arise both technical issues as permissions are delayed and content cannot yet be incorporated, leading to scheduling changes, and interpersonal issues among staff. Some of these conflicts occur between a mostly young, part-time contingent of student workers and the full-time employees.

Final Test Case Study 75 marks - Submit to the appropriate dropbox due before Dec 12 at 11:59 pm Supervisors are often drawn into mediating or resolving these conflicts. They really need to meld together their staff to create highly capable, productive project teams for these fast-paced eBook projects. The staff needs to trust each other and their leadership to be fair and to balance work priorities with the times that they are available. Supervisors need to provide leadership, to provide inspiration for their team, and to be good motivators of their team members, as well as be a good manager, worrying about the day-to-day and minute-by- minute accomplishment of the projects goals. Being a good motivator also means that the supervisors must be good listeners to understand what issues are confronting their team members and the needs of their team members. The supervisors were realizing that as a group they needed two things. One was a greater grasp of people skills, or so-called soft skills, to help make them more effective. The other was more support in project management as they needed to better track the details of the work, and the task level scheduling and rescheduling that was happening as team members come and go for their work shifts and as permissions sometimes take longer to obtain than planned. Samantha is starting to discuss with her management and with the human resources and training group how they can meet some of these needs. Perhaps some leadership development training for supervisors could be arranged. And she is talking with her management about setting up a project management office (PMO) to have project management staff available to help the supervisors with some of their work tracking and scheduling challenges. She hopes that addressing these two issues will make their eBook delivery much smoother.