Using the template will ensure you do not miss any items you need to address. The critical elements are highlighted in yellow in the template. ? You will submit the Decision Matrix document you used to conduct your research as part of this assignment.

For this project, imagine that you work for a small brick-and-mortar business specializing in designer clothing, shoes, and handbags. Your business offers discounted designer clothing and accessories for men and women. There are two full-time employees and three part-time employees. Currently, the store only has a basic website with a list of a few products, and customers can only purchase items in store.

This is a problem because the business is not able to reach customers as easily as its competitors. The business owner has identified the following companies as its primary e-business competitors: ?

• Zappos ? ?
• Macy's ?

The ultimate goal of the business is to promote growth with an online presence and become more customer-focused. The business owner wants to streamline the business processes involved in integrating a brick-and-mortar business with an e-business. She is aware that there will be some potential consumer privacy and security concerns associated with this change, and she wants to ensure that company data is protected internally. She also wants to be confident that the business's suppliers and technology vendors do the same. The business owner is looking for a technology solution that will meet the following key technology requirements: integrating online shopping, managing inventory and shipping, providing order status and online payment processing, facilitating collaboration internally and externally (with staff and customers), managing customer contacts, providing reporting, and being able to use the new technology to manage the current brick-and-mortar processes (sales, payments, inventory, and customer contact). Currently, the physical location struggles with managing customer information and does not have a reporting tool to help management make informed decisions.

Your job will be to research two different technologies and the business market competitors that use those technologies, and to make a recommendation on the technology solution that you feel would best position your store to expand its business. Select two of the following technologies to focus on in your business systems analysis paper: ?

• Cloud computing ?
• ? Intelligent system

Pommels, Kimberly PK AutoSave (@ Off) it210_decision_matrix (2) - Excel Search G Share Comme File Home Insert Page Layout Formulas Data Review View Help Arial - 10 ~ A A ab Wrap Text Genera APO Cell Insert Delete Format Sort & Find & Analyze Paste BIU- B- SAY SEE Merge & Center ~ $ ~ % 9 08 20 Conditional Format as Formatting Table Styles ~ ~ Filter ~ Select v Data Alignment Number Styles Cells Editing Analysis Clipboard Font B10 X V A B C D Technological Requirement 1: Technological Technological Technological Requirement ! Technological Requirement Te Integrate online shopping Requirement 2: Manage Requirement 3: Provide 4: Facilitate collaboration 15: Manage customer 6: inventory and shipping order status checking and internally and externally contacts online payment processing (with staff and customers) 1 Possible Technology Solutions: 2 Big data and knowledge management 3 Wireless, mobile computing, and mobile commerce 4 Social computing 5 Cloud computing 6 Business analytics and business intelligence solutions 7 Intelligent systems 8 9 L 18 Sheet1 Edit Type here to search O S L HO X w 11:13 PM 1 607/31/2021it210_decision_matrix (2) - Excel Search Pommels, Kimberly PK ayout Formulas Data Review View Help Share Co 10 - A A 29 Wrap Text General E- AY O Insert Delete Format Sort & Find & Analyze Merge & Center $ ~ % 9 08 98 Conditional Format as Cell Formatting Table * Styles Filter ~ Select Jata Alignment Number Styles Cells Editing Analysis F G H K echnological Requirement Technological Requirement Technological Requirement | (Insert more columns if : Manage customer 6: Provide reporting 7: Manage the current brick- necessary) ontacts and-mortar processes (sales, payments, inventory, and customer contact) Overall benefits of this technology to the company 11:13 PM arch O L X w (B 82"F 1 807/31/2021