Question: Using your current or past organization as a case study: Assess the efficacy of the operations strategy using Hills strategy Development Framework. Describe the effectiveness

Using your current or past organization as a case study:

Assess the efficacy of the operations strategy using Hills strategy Development Framework.

Describe the effectiveness of features of the strategy that support organizational competitiveness.

Assess the relevance and effectiveness of the performance measures used in your current or past organizations based on any/combination of the organizational performance models (value chain model, and the Service-Profit Chain, et al.).

How relevant and effective are performance measures?

Are the measures aligned with the operations strategic imperatives?

What gaps exist, and how can they be addressed?

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