Question: Utilizing its CRM program, an online home decor supplier records information about each time a customer makes a purchase or clicks on a link through

Utilizing its CRM program, an online home decor supplier records information about each time a customer makes a purchase or clicks on a link through an email or an online advertisement. These interactions are examples of

________.

Question

11

Select one:

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impressions

.

customizations

.

analytics

.

optimizations

.

touchpoints

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