Question: VALS ? T M SEGMENTATION CATEGORIES VALS ? T M is the name of a widely used consumer categorization system developed by SRI International. The
VALS SEGMENTATION CATEGORIES
VALS is the name of a widely used consumer categorization system developed by SRI
International. The system places consumers into one of eight categories based
on their answers to the VALS survey. This survey measures consumer resources as
well as the underlying psychological motivations that many consumers share and that
predict each group's typical choices as consumers. The Three primary motivations used
to categorize consumers into the eight groups are selfexpression, ideals, and
achievement. Resources include all assets that a consumer might have, including such
things as financial assets, education, and energy. The eight categories are as follows:
Innovators
Innovators are successful, sophisticated, takecharge people with high selfesteem.
Because they have such abundant resources, they exhibit all three primary motivations in
varying degrees. They are change leaders and are the most receptive to new ideas and
technologies. Innovators are very active consumers, and their purchases reflect cultivated
tastes for upscale, niche products and services.
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