Question: Value - added activities are Question 1 1 options: also called waste activities. activities that neither enhance the customer's image of the product or service

Value-added activities are
Question 11 options:
also called waste activities.
activities that neither enhance the customer's image of the product or service nor provide a competitive advantage
activities that could be reduced or removed from the process with no ill effect on the end product or service
activities for which the customer is willing to pay.

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