Question: Variation exists in all that we do. For example, we do not sign our name the exact same way. There is always some degree of

Variation exists in all that we do. For example, we do not sign our name the exact same way. There is always some degree of variability. However, there may be times where we dont and aren't sure what to make of it. For example, patient satisfaction scores seem to vary for no clear reason. That is the topic for this weeks assignment.

List and briefly discuss the 6 behaviors that occur when we dont understand variation in our data. Select 3 of these to elaborate on. What is the behavior? When is it most likely to occur? What can a manager do to counter these behaviors?

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