Question: Video Post 1: Define the different buying situations and what that means to a negotiation. Discuss what the difference is between a feature, advantage

Video Post 1: Define the different buying situations and what that means to a negotiation. Discuss what the difference is between a feature, advantage and benefit are to the customer. Discuss the advantages and disadvantages of SPIN questioning techniques and how they can bolster you closing ability. Video Post 2: Discuss the importance of nonverbal communication and what signals that you should be aware of. Provide real world examples of nonverbal communication that you have observed or researched. Finally, explain ways of developing persuasive communication.
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