View the following video featuring Ross Campbell's presentation on crisis management: https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=http://fod.infobase.com/PortalPlaylists.aspx?wID=273866&xtid=93339&loid=396458 Discuss Campbell's messages as they pertain to crisis communications. What were his top two points that resonated with you as valuable items to consider during a crisis?

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Ross Campbell is a crisis management expert who has written books and given presentations on how to prevent and manage corporate crises In the video h... View the full answer