w e_10- 25072_1&content_id = 1 diverse tasks could not be designed into their jobs, thus minimizing stress resulting from potential job ambigu their work was grouped into natural work units that included contacts with customers they did not have to worry about accountability, to assure that they would focus on the work itself QUESTION 12 There is often a weak connection between job satisfaction and job performance because managers do little to improve employee job satisfaction when it is low. most employees choose to perform at moderately low levels regardless of how satisfied they are. most employees are moderately dissatisfied with their jobs regardless of their level of performance many job facets have no clear or direct connection to performance improvement QUESTION 13 Measuring job satisfaction is important for managers to do because it allows them to determine where to make changes in the work situation identify each employee's individual needs which will make the employee more productive compare employee attitudes to their own attitudes l otation