Question: Waiting Line Design: A pediatric practice has 5 physicians. Historically, patients were assigned to onephysician and the same physician always treated these patients. For example,

Waiting Line Design:

A pediatric practice has

5

physicians. Historically, patients were assigned to onephysician and the same physician always treated these patients. For example, Alice

s patients alwaysvisited her

(

for

well visits

and

sick visits

)

and never interacted with the other physicians. However,they have decided to change how they see patients. Now patients will be seen by whoever is available

(

.

.,

a working physician who is not busy treating other patients

) .

Assume that this "pooling" ofphysicians is

ceteris paribus

,

that is

,

it is the only change and there are no other changes. Based on ourdiscussion of waiting lines, which of the three outcomes below are likely to occur due to this change?

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