Question: Wally s Widget Warehouse takes orders from 7 A . M . to 7 P . M . The manager wants to analyze the process

Wallys Widget Warehouse takes orders from 7 A.M. to 7 P.M. The
manager wants to analyze the process and has provided the following
process flow diagram. There are three steps required to ship a
customer order. The first step is to take the order from a customer. The
second step is to pick the order for the customer, and then they have to
pack the order to ready it for shipping. The order-taking step works at
a maximum rate of 100 customer orders per hour. Order picking works
at a maximum of 80 per hour, and packing works at 60 per hour.
Wally wants to figure out the following:
a. What is the current maximum output of the process assuming that no
one works overtime? (For your answers to these questions, assume
that everyone can start working at 7 A.M.)
b. How long will the picking and packing operations have to work if
we have a day where the order taker works at his maximum
capacity all day?
c. Given b, what is the maximum number of orders waiting to be
picked?
d. Given b, what is the maximum number of orders waiting to be
packed?
e. If we double the packing capacity (from 60 to 120 orders per hour),
what impact does this have on your answers in parts (b),(c), and
(d)?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!