Question: Wally s Widget Warehouse takes orders from 7 A . M . to 7 P . M . The manager wants to analyze the process
Wallys Widget Warehouse takes orders from AM to PM The
manager wants to analyze the process and has provided the following
process flow diagram. There are three steps required to ship a
customer order. The first step is to take the order from a customer. The
second step is to pick the order for the customer, and then they have to
pack the order to ready it for shipping. The ordertaking step works at
a maximum rate of customer orders per hour. Order picking works
at a maximum of per hour, and packing works at per hour.
Wally wants to figure out the following:
a What is the current maximum output of the process assuming that no
one works overtime? For your answers to these questions, assume
that everyone can start working at AM
b How long will the picking and packing operations have to work if
we have a day where the order taker works at his maximum
capacity all day?
c Given b what is the maximum number of orders waiting to be
picked?
d Given b what is the maximum number of orders waiting to be
packed?
e If we double the packing capacity from to orders per hour
what impact does this have on your answers in parts bc and
d
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