Question: Watch GM Recall: The Switch from Hell and write 300 words analyzing what the company did wrong in managing and communicating after the disaster. Then

Watch GM Recall: The Switch from Hell and write 300 words analyzing what the company did wrong in managing and communicating after the disaster. Then recommend what the company should have done differently to prevent the reputational damage that followed

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1. Identify your reference point when making a decision based on an element of risk.

3. If there are reasonable alternatives, think about your decisions based on the different reference points and see if there are any contradictions in the decisions.

4. It is only at this point that you can give the problem your full attention in relation to the various ways you have framed the problem.