Watch the recorded interview of Ms . Veronica Trammell, Executive Director of Learning Technology at KSU. The
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Watch the recorded interview of Ms Veronica Trammell, Executive Director of Learning Technology at KSU. The interview focused on service management and service operation. Share your thoughts in this forum after watching the video.
IT Service Management in Action Series Ms Trammell Guest Speech
You are required to make an initial posting and reply to at least one of your classmates' post. You can see other's posting after making the initial posting. The initial must be made by midnight to qualify for full credit. This discussion worth points. Please the Forum description for grading guidelines.
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Authors: Ferdinand Beer, E. Russell Johnston Jr., David Mazurek, Phillip Cornwell, Brian Self
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