Question: Watch this video, note down Anita Roddick's behaviours, and consider: 1. What culture type does the Body Shop have? 3. How does Anita generate and

Watch this video, note down Anita Roddick's behaviours, and consider:

1. What culture type does the Body Shop have?

3. How does Anita generate and maintain motivation amongst her staff?

3. What tools and techniques are used to ensure that staff adhere to ethical / moral guidelines?

4. Contribute your answers to the forum

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