Question: We are using the customer journey map here as a marketing tool. Think about the steps your event attendees will go through while booking your

We are using the customer journey map here as a marketing tool. Think about the steps your event attendees will go through while booking your event. How would they feel from the time they start thinking about your event

(

awareness

)

to the point they have purchased the tickets before going to the event

(

post

-

purchase

) ?

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