We can all agree that communication is important for the success of the project. However, we see that different actions need to happen to achieve the desired success. Discuss communication-related to the technology project based on the three parts (10.1, 10.2, 10.3). Discuss the actions you believe need to happen by you, the IT Project Manager, to achieve maximum success. 10.1 PLAN COMMUNICATIONS MANAGEMENT Plan Communications Management is the process of developing an appropriate approach and plan for project communications activities based on information needs of each stakeholder or group, available organizational assets, and the needs of the project. The key benefit of this process is a documented approach to effectively and efficiently engage stakeholders by presenting relevant information in a timely manner. This process is performed periodically throughout the project as needed. The inputs, tools and techniques, and outputs of the process are depicted in Figure 10-2. Figure 10-3 depicts the data flow diagram for the process. Plan Communications Management 10.2 MANAGE COMMUNICATIONS Manage Communications is the process of ensuring timely and appropriate collection, creation, distribution, storage, retrieval, management, monitoring, and the ultimate disposition of project information. The key benefit of this process is that it enables an efficient and effective information flow between the project team and the stakeholders. This process is performed throughout the project. The Manage Communications process identifies all aspects of effective communication, including choice of appropriate technologies, methods, and techniques. In addition, it should allow for flexibility in the communications activities, allowing adjustments in the methods and techniques to accommodate the changing needs of stakeholders and the project. The inputs, tools, techniques, and outputs of this process are depicted in Figure 10-5 Figure 10-6 depicts the data flow diagram of the Manage Communications process. Outputs Inputs Project charter .2 Project management plan Resource management plan Sukholder engagement plan 3 Project documents Requirements documentation Enterprise environmental factors . Organizational processes Tools & Techniques Export judgment 2 Communication requirements analysis 3 Communication technology 4 Communication models 5 Conmunication methods Interpersonal and team skills - Communication styles assessment Political awareness Cultural wanne 7 Duterpretation Stakeholder engagement sement natri 1 Communications ples 2 Project management plan updates Stakeholder met plan 3 Project documents updates Project schedule Statheller register Manage Communications Tools & Techniques Meeting Inputs 1 Project management plan Resource management plan Communication management plan Stakeholder engagement plan 2 P documents Changelog suelos Lessons learned register Ouslit raport .Risk roport Stakeholder register 3 Work performance reports 4 Enterprise environmental factors 5 Organizational process asse 1 Comunication technology 2 Comunication methode 3 Comunication skills . Communication comportance Feedback Nonverbal Presentations 4 Project management information system S Project reporting Interpersonal and tom skill Active listening Conflict management Cultural wareness Meeting management Nutworking Political awareness 7 Meetings Outputs .1 Project communications 2 Project management plan updates Communications manent plan plan 3 Project documents updates blog - Lessons learned rogister . Project schedule Risk register Stakeholder register A Organizational process assets updates 10.3 MONITOR COMMUNICATIONS Monitor Communications is the process of ensuring the information needs of the project and its stakeholders are met. The key benefit of this process is the optimal information flow as defined in the communications management plan and the stakeholder engagement plan. This process is performed throughout the project. The inputs, tools and techniques, and outputs of the process are depicted in Figure 10-7. Figure 10-8 depicts the data flow diagram for the process. Monitor Communications Inputs Tools & Techniques Outputs 1 Project management plan Resource management plan - Communications management plan Stakeholder engagement plan 2 Project documents Issue log Lessons learned register Project communications 3 Work performance data 4 Enterprise environmental factors 5 Organizational process assets .1 Expert judgment 2 Project management information system 3 Data analysis Stakeholder engagement assessment matrix 4 Interpersonal and team skils Observation conversation 5 Meetings Work performance information 2 Change requests 3 Project management plan updates Communications management plan Stakeholder engagement plan 4 Project documents updates Issue log Lessons leamed register Stakeholder register