We can link root cause analysis to a culture of safety. In today's world of quality, organizations
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We can link root cause analysis to a culture of safety. In today's world of quality, organizations that embrace a "no blame" policy are better equipped to open communication when things go wrong.
The Agency for Healthcare Research and Quality has a great primer on safety culture and blame.
Check it out - how do you see organizations adopting this culture?
Related Book For
Introduction To Health Care Management
ISBN: 9781284081015
3rd Edition
Authors: Sharon B. Buchbinder, Nancy H. Shanks
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