We categorized various OM decisions into three, according to the frequency of decision making: (1) Strategic (2) Tactical (3) Operational. Which of the following is not a strategic-level decision?

	a.	Layout
	b.	Product design
	c.	Location
	d.	Quality management

Which of the following is not correct about todays changing consumer behavior in the presence of Internet shopping?

	a.	They are generally forward-looking and discount-seeking
	b.	They do not take into account retailers stock levels
	c.	They take into account how flexible retailers return policy is
	d.	They can easily compare prices at little or no transaction cost

The combined valuation and return effects of a return policy on inventory and pricing decisions of a retailer is generally not clear

True

False

Network revenue management is relevant when each product consumes only one single resource

True

False