We have now been learning about patient-provider communication for a few weeks, you have heard about some of the good and bad experiences of your classmates with health care providers, and you have had your own experiences. This is your opportunity to reflect on what you have learned and answer the following question: If you were given the opportunity to design a communication course all care providers would take, what five communication skills would you emphasize the most and why? Choose the five communication skills that you think would be most important to teach providers.

1) Identifies each skill

2) Describes each skill

3) Explains what you would teach the providers about that skill

4) Explains why that skill is so important for providers to have