"We need to determine how we will spend the twenty-four hours we have every day. That requires us to prioritize our time so we get more production out of those hours. That's especially true for leaders because our actions impact so many other people." ... "If you want to be successful as a person and as a leader, you must make choices. You must prioritize. You cannot have it all. No one can."

- FromDeveloping the Leader Within You 2.0(John C. Maxwell; 2018, HarperCollins Leadership; Chapter 2, pp. 26 & 31).

Regarding the impact you have on others, discuss the following:

1. Explain the importance of components in effective negative messaging, including opening with a buffer, apologizing, presenting reasons, cushioning the bad news, and closing pleasantly. Provide an example.
2. Explain the importance of crafting persuasive interpersonal messages in the workplace. Provide an example.
3. Why is showing empathy for the recipient(s) important in either of the above situations? Provide an example.