we will be looking at customer satisfaction surveys. For our first discussion, I would like you to draft a brief survey to measure how the customers of a local mini-mart (you may choose any mini-mart that you are familiar with (for example: 7/11, Texaco, or a small "Mom-and-Pop" store). In your survey, you will ask customers to rank their answers to each question on a 1-5 scale (with 1 being strongly dislike or disagree and 5 being strongly like or agree).

Please ask questions about: value, systems, and people. For example, you might ask "The cost of beer and soft drinks at this store is a good value" Your respondents would then choose 1-5 to either strongly disagree - strongly agree with your statement.