WEEK 13: Assignment-2 - Instructions

• This assignment will help you increase your understanding of the course content and its application in solving real-life problems.
• This assignment is not to punish you but to find out what you know and how you can use it in your real life.
• The assignment should be done during your class time. You have 180 minutes to complete the Assignment-2.
• Its an open book.
• Your original ideas and suggested applications to solve real-life problems will be rewarded.

• Very Important:
• Assignment-2: Copy the assignment-2. You have to submit this assignment after 180 Minutes (3 Hours).
• You are your own Proctor. Be honest.
• It is an open book (open Internet) assignment.

Complete all the questions.

1. Describe the components of Total Quality Management [TQM] programs that have been adopted by business and industry. [20]

2. Identify and explain the principal types of processes used to produce goods and services, and the types of products best suited to each. [30]

3. Describe tools used in quality control systems. Provide two real-life examples. [30]

4. Describe the nature of ISO 9000 standards. Why this standard is famous in the industry. [20] ?