Week 2 (Feb 3 Feb 9): All work is from Chapter 2 of Business Communication Today, 14th edition.

REVIEW Chapter 2 carefully. Attention to detail in this chapter is mandatory for completing the tasks and assignments for this Week. You should be able to demonstrate a good ability to answer questions concerning the following sections:

Communication Effectively in Teams

Guidelines for Collaborative Writing

Technologies for Collaborative Writing

Givingand responding toConstructive Feedback

Making Your Meetings More Productive

Preparing for Meetings

Conducting and Contributing to Efficient Meetings

Putting Meeting Results to Productive

Use Using Meeting Technologies

Improving Your Listening Skills

Recognizing Nonverbal Communication

Using Nonverbal Communication Effectively

Developing Your Business Etiquette

Business Etiquette in the Workplace

Business Etiquette in Social Settings

Business Etiquette Online

Business Etiquette Using Mobile Devices

DISCUSS: Hard to Understand? Read the Exercise numbered 2-21 on page 64 of your text. The entry asks you to consider what you would do in the case of an employee who is expected to give an oral report, but is speech-challenged. How do you think this situation would be best handled? Explain your stance.

JOURNAL WRITING: In order to demonstrate your understanding of the details of the texts Chapter 2, write and post in your My Journal for this Week a 1- or 2-paragraph response to each of the Questions 2-1 through 2-9 on page 64 of your text under the heading Test Your Knowledge.

ASSIGNMENTS: Assignment 1: Follow the instructions on the Message for Analysis planning of meetings issue on page 64 (#2-15). You are being asked to organize the meeting agenda which demonstrates a logical, hierarchical agenda. Your submission should show an attention to professional appearance of the agenda.

Assignment 2: Review the case numbered 2-25 on pages 65-66 of your text. You are asked to write a brief memo to your new employees who seem to be unaware of some basic business etiquette. Plan out what you would say to those who may receive your memo before you write, and then carefully communicate your expectations of etiquette for all employees (post your finished agenda only).

Assignment 3: After reading Chapter 2 closely, look at the Summaries of the Objectives for the Chapter on pages 62-63. Use the tell it to a friend technique to paraphrase each objective. For example, if you had a friend in this class who did not have access to the 7 Objectives of Chapter 2, how would you indicate (in a phone call or email message) what is contained in each Objective in your own words? This assignment asks you to provide a hybrid Summary/Paraphrase of each Objective.