Week 4 assessment is a simple "situation." Read the situation and answer the two questions.

Situation: Youre the supervisor of a group, of employees, whose task is to assemble devices that go into cell phones.You find that the quality is not what it should be and that many of your groups tuning devices have to be brought back and reworked; your own boss says that Youd better start doing a better job of training your workers.

1. What are some of the staffing factors that could be contributing to this problem?

2. Explain how you would go about assessing whether it is, in fact, a training problem?